Frequently Asked Questions
We’ve compiled everything you need to know in one convenient place, but if
you still have questions, drop us a message!
+-When will my order ship?
We process orders within 1 business day. You'll receive a tracking number as soon as your order ships. Most customers receive their order within 7-14 business days.
+-How does my order ship?
We ship via standard tracked shipping. Your tracking link will show live updates from the moment your order leaves our facility.
+-My tracking shows delivered but I haven't received my order. What do I do?
Carriers occasionally mark packages as delivered before they actually arrive. We recommend waiting 1-2 business days. If it still hasn't arrived, reach out to our team at [email protected] and we'll track it down or send a replacement.
+-Can I change my shipping address after placing an order?
As long as your order hasn't been fulfilled yet, we can help. Contact us at [email protected] as soon as possible and we'll update your address before it ships.
+-Why is my order taking longer than expected?
Occasionally high order volume or restocking can cause brief delays. Reach out with your order number and we'll give you a status update right away.
+-How do I return my order?
Reach out to our team and we'll send you a prepaid return label. Once we receive the item we'll issue a 100% refund.
+-This isn't what I expected. Can I get a refund?
Absolutely. Email us at [email protected] and our support team will guide you through the refund process.
+-I was charged twice. What do I do?
Email us at [email protected] right away with your order details. Our team will investigate and issue a full refund for the duplicate charge.
+-How do I cancel or pause my subscription?
You can pause, skip, or cancel anytime from your account dashboard. If you need help, reach out to our team and we'll sort it out.
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Smiles That Say It All
A BRIGHTER-LOOKING SMILE
‘’Wasn’t expecting much, but after a month of chewing, I can say my teeth look noticeably whiter. It’s a nice little upgrade to my routine.’’
-Emma J. - USA
Verified Buyer
Teeth feel healthier.
"I was worried about potential problems that come from years of coffee and acidic foods, but Larine has helped my teeth feel clean and cared for."
-Mark T. - UK
Verified Buyer
No more sensitivity
‘’I can finally enjoy both hot and cold beverages without any discomfort. This toothpaste has truly changed my life!’’
-Sammy T. - UK
Verified Buyer
FRESH BREATH THAT LASTS ALL DAY
“I was skeptical, but this powder actually keeps my breath fresh much longer than toothpaste ever did. No more midday bad breath!”
-Jessica R. - USA
Verified Buyer
CLEANEST MY TEETH HAVE EVER FELT
‘’I’ve never felt my teeth this smooth and polished after brushing. It feels like I just left the dentist every time I use Larineco!”
-Jessica R. - USA
Verified Buyer
FRESHER BREATH ALL DAY
‘’This gum keeps my breath fresh for hours! Perfect for long work days without needing to constantly reach for mints that are full of sugar.’’
-Nate P. - USA
Verified Buyer
